taskfield

Launching March 1, 2027

Elevator maintenance software

taskfield was born in elevator maintenance. Every unit has a plan, a history and a responsible technician; every service call has a deadline; and every visit comes back from the field with a signed checklist and the parts replaced.

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The challenge

What holds maintenance back in this industry

  • Monthly preventive visits on hundreds of units

    Every elevator needs a visit every month. Without a planned route, technicians lose the day in traffic and preventive work falls behind.

  • A stalled call means a customer on the phone

    A trapped passenger needs an immediate response. Without knowing who is closest, dispatching turns into a round of phone calls.

  • History scattered everywhere

    Parts replaced, recurring faults and inspection reports live on paper or on the technician's phone, and they vanish when that person leaves.

How taskfield helps

From plan to KPI, with no spreadsheet in between

  1. A plan per unit

    Monthly, quarterly and annual plans generate the preventive work orders for each elevator, with checklists by model and manufacturer.

  2. Routes by region

    The planner spreads the month's preventive visits by technician and by day, accounting for travel and shift length.

  3. Service calls with SLAs

    Calls opened from the unit, the nearest technician on the map and top priority for trapped passengers.

  4. History and KPIs

    Failures coded by component, MTBF per unit and reports ready for the building manager and the customer.

Standards and compliance

Ready for inspections and audits

Elevator maintenance is regulated almost everywhere, with local codes that often require a licensed maintenance contractor, regular preventive visits and periodic safety inspections. taskfield keeps dated evidence of every visit so you can show it whenever inspectors or customers ask.

  • Preventive checklists that follow the manufacturer's instructions and local codes
  • Dated records with the technician, photos and the on-site signature
  • Full history per unit, ready for periodic inspections and authorities

FAQ

Questions about this industry

Does taskfield work for small elevator service companies?

Yes. Setup starts with the customer, the building and the unit, and the team can range from one to hundreds of technicians. The monthly plan creates the work orders on its own, no spreadsheet needed.

Can I flag a trapped passenger as top priority?

Yes. The service call is opened from the unit, with type and priority, and dispatch shows the nearest technician on the map.

Can technicians work in the machine room with no signal?

Yes. The app works offline: technicians see the work order, fill in the checklist and take photos, and the data syncs when the connection comes back.

Does the history help with periodic inspections?

Yes. Every visit is recorded per unit, with date, technician, checklist, parts and photos, which makes it easy to prepare for inspections and answer the authorities.

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